Chilton Trinity School

Home Learning Support

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Student Portal App Setup

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Download the Bromcom Student App on the students phone and select to log in using the Magic Link.

Now enter the School ID (14592) and their School Email.

Once the School ID and Email have been entered, the App will state that a Magic Link has been sent to their Email Address.

Below is an example of how the Email containing the Link will arrive to the student's school email account, which they would then click to open 

Note: Students MUST open the Magic Link Email from a DEDICATED EMAIL APP on the Mobile Phone/Device that the Student Portal App is also installed on.

Clicking this link will enable Students to use Single Sign for the Student Portal and bypass the need to enter credentials moving forward.

From now on, when Students log in to the Student Portal either via the Web or App Version, the App will take them straight through after they enter their 5 digit code or use Face/Touch Recognition while the Web Version will take them straight through after they select Login with Microsoft/Google Account as seen below;

Select either Microsoft or Google Account

No more remembering Usernames or Passwords!

Email/Password issue

Your email address is your school username followed by "@chilton-trinity.co.uk" and your password is your school computer password. If you need a password reset please speak to your Tutor first or ask your parent/carer to email loginsupport@chilton-trinity.co.uk using thier email address already know to the school, your parent/carer can contact reception if they need to change their email address.

Sharing a device

If you are sharing a device and are getting issues try using the profiles feature available in the new Microsoft Edge Browser, and then using the web based version of Teams.

Sign in and create multiple profiles in Microsoft Edge

Use Teams on the web

Guides  

Helpful Guide for Students

Helpful Guide for Parents and Carers

Troubleshooting "Teams is not working" Click Here for Support

"That didn't work

We're sorry, but ********@********.*** can't be found in the thelinkschool.sharepoint.com directory. Please try again later, while we try to automatically fix this for you."
 
If you see the above error, click on the "Click here to sign in with a different account to this site." link that appears below it
Now Sign In with your email address username@chilton-trinity.co.uk and password.